Privacy Policy

Information We Collect

We may collect information in the following ways:

Information you provide: Our quotation and partnership forms collect the business and contact details you enter, your requirement, delivery information or proposed collaboration. Only fields marked * are required. Please do not include passwords, payment details or confidential documents.

Automatically Collected Data: Technical information including your IP address, browser type, operating system, pages visited, and visit date/time, collected via standard server logs by the hosting provider.

Communication Data: If you contact us by email, phone, or WhatsApp, we retain those records to respond to your enquiry and improve service quality.

How We Use Your Information

We use collected information for the following legitimate business purposes:

• To respond to quote requests and procurement enquiries for vessel supply.
• To coordinate and fulfil bulk AUS40 deliveries and port-side logistics.
• To send product documentation including Certificates of Analysis (CoA) and Safety Data Sheets (MSDS).
• To provide customer service and follow up on existing orders.
• To improve our website, products and services.
• To comply with applicable Indian laws and legal obligations.
• To detect and prevent fraud or misuse of our services.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Sharing of Your Information

We may share your information only in these limited circumstances:

• Form and communication providers: Enquiries are sent to Web3Forms for delivery to our team. Email, phone and any communication service you choose are used to respond. See the Web3Forms privacy policy.
• Logistics Partners: With contracted transport and logistics providers solely to fulfil your delivery, bound by confidentiality obligations.
• Group Companies: With PROTICKS group entities (PROTICKS Greentech Pvt Ltd, adbluedef.in) where relevant to your enquiry.
• Legal Requirements: Where required by Indian law, court order, or government authority under the Information Technology Act, 2000.
• Business Transfer: In the event of a merger or acquisition, subject to equivalent privacy protections.

We will never share your personal data with third-party advertisers or data brokers.

Browser Storage, Analytics and Hosting

This website stores your light or dark appearance preference and whether you have dismissed the quotation reminder on your device. Our own scripts do not save enquiry details in browser storage. Allowlisted campaign labels may be carried in links between our pages without cookies or browser storage. When you submit, the enquiry includes its source page and these labels so our team can understand how you reached us. Avoid putting personal or confidential information in campaign links.

Our hosting provider and Cloudflare may process technical request data for delivery, performance and security. Cloudflare Web Analytics measures aggregate website traffic and performance without analytics cookies. We do not use advertising pixels or profiling trackers. See Cloudflare's privacy policy.

Spam protection: hCaptcha loads when you interact with an enquiry form or select its security-check button. It processes browser, device, network and interaction information, and may use cookies or similar technologies for security. When you submit, your enquiry and security token are sent to Web3Forms. These providers may process information outside India. Review hCaptcha Privacy, Terms and the Web3Forms privacy policy. To contact us without loading the check, use email or phone.

Data Retention

We retain your personal information only as long as necessary:

• Quotation, contact and partnership enquiry data: up to 3 years, unless a longer period is required for an active commercial relationship or legal obligation.
• Delivery, order, tax and accounting records: for the period required by the applicable Indian statute. Books of account are kept for not less than eight financial years preceding the current one where section 128 of the Companies Act, 2013 applies, and GST records for seventy-two months from the due date of the annual return for the relevant year under section 36 of the CGST Act, 2017. Records connected to an appeal, revision or other proceeding are kept until one year after its final disposal if that is later.

Security of Your Information

We implement industry-standard security measures including SSL/TLS encryption, staff access controls, and secure communication channels. While we take all reasonable precautions, no method of internet transmission is 100% secure.

Your Rights

You may ask us at any time to access your data, correct inaccuracies, erase data, withdraw consent or raise a grievance, and we will review your request subject to identity checks and applicable retention or legal requirements. The Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025 commence in phases: the substantive provisions covering notice and consent, data fiduciary obligations and data principal rights are notified to take effect on 13 May 2027, and from that date these become statutory rights and our obligations under the Act apply in full. Contact us at [email protected] with subject "Privacy Request". We respond within 30 days of receiving a request.

Third-Party Websites

Our website may link to third-party sites (proticks.com, adbluedef.in, proticksgreentech.com and WhatsApp). This Privacy Policy applies only to aus40.in. We encourage you to review third-party privacy policies before sharing personal information.

Children’s Privacy

Our website is intended solely for business professionals in the maritime and industrial sectors. We do not knowingly collect data from individuals under 18. Contact [email protected] if you believe we hold data about a minor.

Changes to This Policy

We may update this Privacy Policy and its last-updated date as our practices change. Where required, we will provide a separate notice or request fresh consent for a new use of your personal information.

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